Terms of service
Terms of Service
Welcome to Get Frames To Go ("Get Frames To Go," "we," "us," or "our"), operated by Carch81 LLC. By accessing or using our website, getframestogo.com (the "Site"), and by placing an order with us, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using the Site. If you do not agree to these Terms, please do not use the Site.
- Overview
Get Frames To Go sells eyeglass frames and prescription eyewear online, including frames from brands such as Eight to Eighty and Affordable Designs. We reserve the right to change, suspend, or discontinue any product or service offered on the Site at any time without notice.
2. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on the Site. By using the Site, you represent that you meet this requirement.
3. Prescription Information
If you purchase prescription eyewear, you are solely responsible for providing an accurate, current, and valid prescription from a licensed eye care professional. We are not responsible for errors resulting from incorrect, expired, or incomplete prescription information provided by you. We recommend verifying your prescription with your eye doctor before placing your order. Get Frames To Go does not provide eye exams or medical advice, and our products are not a substitute for regular eye care.
4. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or unavailability of a product. Prices are listed in U.S. dollars and are subject to change without notice. You agree to provide accurate and complete payment and billing information for all purchases.
5. Shipping and Delivery
Please see our Shipping Policy for information about processing times, delivery estimates, and shipping rates. Estimated delivery times are not guaranteed.
6. Returns and Refunds
Please see our Return & Refund Policy for details on returns, exchanges, and refunds, including important limitations on returns of prescription lenses.
7. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Get Frames To Go / Carch81 LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on the Site without our prior written consent.
8. User Conduct
When using the Site, you agree not to: (a) violate any applicable law or regulation; (b) infringe the rights of any third party; (c) attempt to gain unauthorized access to the Site or its systems; (d) use the Site to transmit any harmful or malicious code; or (e) use the Site for any fraudulent or unlawful purpose.
9. Limitation of Liability
To the fullest extent permitted by law, Get Frames To Go and Carch81 LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or purchase of our products, including but not limited to loss of vision, discomfort, or dissatisfaction with prescription accuracy where the prescription information was provided by the customer. Our total liability for any claim arising from your order shall not exceed the amount you paid for the product giving rise to the claim.
10. Disclaimer of Warranties
The Site and all products are provided "as is" and "as available" without warranties of any kind, either express or implied, except as expressly stated in our Return & Refund Policy.
11. Indemnification
You agree to indemnify and hold harmless Get Frames To Go, Carch81 LLC, and its officers, employees, and agents from any claims, damages, or expenses arising out of your use of the Site or violation of these Terms.
12. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles, and applicable United States federal law.
13. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
14. Contact Us
If you have any questions about these Terms, please contact us at contact@getframestogo.com.
Last updated: September 20, 2026